When you do lose the connection try to connect to the Routers menus read the manual if you can connect to them than it is Internet connection problem.ĭid this solve your problem? Yes No. Otherwise, you have to establish whether you lose the connection from the computer to the Router, or the Router loses its connection to the Internet. Is there a way to modify my settings to prevent this problem? Log to the Router look at WAN side and make sure that it configured to keep the connection alive. The only way to get the connection back is to re-boot. Most of the time this problem occurs while on the Internet and is very irritating. Additional message states " Make sure network settings are correct and your network connection is active". You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Should I be entering in something else for the Server IP? Leave port number off? Any help or clarifying questions are appreciated, thank you.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. The username is the one I set up in the Sonicwall, with the password. The Server IP I'm using is our public IP, which is a static IP.
I don't know where I screwed up or did not put something in correctly, or if it's just the fact that I can't do this from inside the network. I click "Connect" and the window says "Verifying User" for a few seconds before giving me the error. The NetExtender login page looks like this after I enter in my information: Should I try from outside the network? I know that will be the application in the end but can I not test accessibility from inside the network? I installed NetExtender on my workstation, which is inside the LAN that a remote user would be trying to connect to. Set up one client route: Lan Primary Subnet (as instructed in the video) which populates as 192.168.168.0/255.255.255.0. Set DNS server 1 and 2 to the same ones we use normally, they point to our ISP DNS servers. Set client address range outside of normal DHCP range (assigned by the Sonicwall either way I think) 192.168.168.187-192 For VPN Access tab I put LAN Subnets.Įnabled WAN SSL VPN on port 443 using AES 256 SHA1 I made user bobdole a member of the SSLVPN group and Trusted Users group for good measure, as instructed in the video. I set up a user for him (bobdole) and a password. I Tried to configure the SSL VPN using this video, pretty much everything I did mimics what this guy does.
We are all on PCs with Windows 7 Pro, also running AVG 2012 with Windows Firewall turned off (not sure if the software firewalls matter here).
What I can do is have him bring in his laptop and install the NetExtender client which should allow him to connect with SSL VPN. I don't have access to his network hardware (it's going to be just a standard modem from AT&T or Comcast or whoever). Off and on I have been trying to figure out how to set up a VPN connection so my boss can access our server remotely. The modem is bridged to our Sonicwall TZ 105 hardware firewall. We are a small office that has a 2-line bonded ADSL connection with our ISP (static IP). as I broaden my IT experience, but VPN configuration still has gray areas for me. I'll preface this question by saying that I have made an effort to research this and I have been learning more about networking etc.